Frequently Asked Questions

For tents and weddings in peak season (May–October) we recommend reserving four to six months out. Smaller parties and corporate events can often be turned around in days — call us and we’ll tell you honestly what’s still available.

Yes. Full-service delivery, professional installation and teardown are available seven days a week across the greater Sacramento region. Tents, dance floors, staging and lighting are always installed by our crews; tables, chairs and tabletop can be set up by us or picked up at will-call.

We deliver throughout Sacramento, Rancho Cordova, Folsom, El Dorado Hills, Roseville and the greater Sacramento region. Delivery is quoted by distance and access; will-call pickup from our Rancho Cordova warehouse is always free.

Larger tents often require a permit and fire-marshal sign-off, and we handle that for you — site survey, engineered anchoring plan, flame-certificates and the permit paperwork are part of our tenting service.

Our tents are engineered and anchored for weather, and we add sidewalls, flooring and heat when the forecast turns. If conditions become genuinely unsafe we’ll walk you through options before your event — your guests’ safety always comes first.

A signed contract and a 25% deposit reserve your date and your inventory. The deposit is fully transferable to a new date, and cancellations made 14+ days out are refunded in full less a small restocking fee. We’ll put it all in writing.

Absolutely. Will-call is popular for backyard parties — reserve online or by phone, load up at our dock, and return it the next business day. We’ll show you how to fold the tent so it comes back easily.

Our standard rate covers a one-to-three-day event window, with delivery and pickup typically the day before and the day after. Weekly and multi-week rates are available for festivals, productions and seasonal installs.

When a venue has no house power — or not enough of it — we bring quiet inverter generators and distribution sized to your lighting and A/V load, so nothing hums behind the speeches.

An optional damage waiver covers ordinary wear and accidental damage for a small percentage of the order. It does not cover loss or negligence. Our team will explain exactly what’s covered before you sign.

That’s our favorite part. Our stylists build mood boards, scaled floor plans and tabletop palettes, and we’ll bring swatches and samples to your consultation at no charge.

There’s no minimum for will-call pickup. Delivered orders start at a modest minimum that varies by distance — Gina at the rentals desk will give you the exact figure for your address.